Business etiquette across the globe

Securing new business can be tricky even on home turf, so imagine the added difficulties of embarking on a new business relationship with a foreign counterpart.  The old adage goes that ‘you only get one chance to make a first impression’ and that carries even more weight when we’re talking cross-culturally.

Cultural know how
It not only makes good business sense to research your counterpart’s business but also their culture and the expected business etiquette too.  Familiarise yourself with the appropriate business greeting and a few words of the language.  Also consider how your business approach could be interpreted and make adjustments where necessary to make sure you get off on the right foot.

Translation servicesWhen in Rome…
For instance a firm handshake and maintaining eye contact is deemed a sign of trustworthiness by Russian business associates.  And the Japanese will be impressed if you master a bow on greeting, although they will accept a nod of the head or handshake from a foreign counterpart.

A good understanding of what is and isn’t acceptable will ensure longevity of your business relationship.

Engaging the services of a translator and interpreter
Unless you are fluent in the language of your new business associate it is a good idea to get both a professional translator and interpreter on board to help with written and spoken communication. 

At Enigma Translation we pair you with a translator who is qualified in the source language and a native speaker of the target language.  And importantly they will also have expertise in the area that you require translation support as well as cultural and business understanding.

Our team of translators are 2,000 strong across the globe and cover over 114 languages.  They are fully qualified professionals with at least five year’s experience and only translate into their native mother tongue.  They are available when you need them, often at short notice, which is why we can offer a same day service or completion within 24 hours.

Enigma Translation interpreters can support you in telephone communication and meetings ensuring that everyone involved is ‘on the same page’ thus aiding smooth business running.  They are also invaluable for corporate events and networking events.

And finally…
As the exchanging of business cards is still commonplace in the world of business, it’s a good idea and nice touch to have your details translated into the relevant language or languages of your new business associates on the reverse of your card.  And yes we can help with that too.

If you would like to benefit from the help of our translators or interpreters, just give us a call at the office on +44 (0) 1604 750799, on our mobile on +44 07930326698 or send us an email to: enquiries@enigmatranslation.co.uk.  You can also use our free instant quote facility on our website and contact us through our Facebook page.

Russian translation

The beauty of different cultures is the very fact that they are different.  Different to our own and others.  What’s intriguing is how cultures differ in beliefs, traditions, attitudes and etiquette.

Some differences we are happy to embrace, others we might not agree with or feel comfortable with and some are completely incomprehensible to us.

Stereotyping
It’s fair to say that we may have preconceived ideas of a country’s inhabitants and their culture without ever having visited their country or without ever having met anyone from that country for that matter.  That’s probably because we are greatly influenced by stereotyping especially when we don’t have personal experience to draw from.  This isn’t necessarily a bad thing as there is often an element of truth to the stereotype.

Russian translationIn the business world
If you are hoping to do business with another country, for example Russia, then it’s beneficial to have some understanding of their language and culture and be respectful of it.  It will most certainly aid your business relationship.

Insider knowledge
Did you know that to commence a business meeting with Russians you’ll need a firm handshake and be comfortable with maintaining eye contact?  If you don’t, you may be perceived as untrustworthy.  You’ll also be expected to be punctual even if your Russian colleagues are not.

Enigma Translation’s professional interpreters can help you overcome these cultural minefields in face-to-face meetings, networking scenarios and at corporate events.

The Russian language
According to Wikipedia there are 160 million native speakers of Russian in Russia, Belarus and the Ukraine making it the 8th most spoken language in the world by native speakers.  It also ranks as the 4th most spoken language in the World as defined by the total number of speakers.  And it’s one of the six official languages of the United Nations.

The need for a translator
Russian is the most widely used Slavic language so if you’re about to embark on business in Russia, Kazakhstan, Belarus, Kyrgyzstan Estonia, the Ukraine, Latvia, Lithuania and Moldova you will find our Russian translation service invaluable.

When it comes to business communication it’s imperative to use a translator to ensure a smooth working relationship and understanding of documentation from emails, reports, contracts to marketing campaigns.

Using a professional translator from Enigma Translation will ensure your Russian translation needs are met fully.  Your specially selected translator will be fluent in Russian as it is their mother tongue; will have expert knowledge of the Russian culture and expertise in the subject matter to be translated.  Thus providing an accurate translation whilst retaining the original document’s meaning and context.

To find out just how we can help you with your Russian translations, call us on +44 (01604) 750 799, email us or visit our website or Facebook page and we’ll be happy to discuss your requirements.

The different languages Enigma can translate

If you’re an avid reader of our blog you’ll know that Enigma Translation’s professional translators are able to translate over 114 different languages.  But do you know exactly which languages those are?

The familiar ones
Our global network of over 2,000 professional translators cover a multitude of widely used languages across the world.  From European languages including the Romance group of French, Spanish, Portuguese, Italian, Romanian and Catalan, to the languages of Asia: Chinese, Japanese, Vietnamese and Malay to name but a few.

Translation servicesBut not just…
Of those familiar languages we also translate variations.  For instance when we say we translate Chinese that also includes Cantonese, Mandarin and Putonghua.  Of the Norwegian language we are also equipped to translate Bokmol, Nynorsk and Riksmal.

The same language can also be spoken in different countries resulting in more variations.  The French language differs in Africa, Belgium, Canada, Switzerland and Luxembourg.  The German spoken in Austria and Switzerland is different to the German spoken in Germany.  With Portuguese translation we can translate the African and Brazilian variations too.  And with Spanish, the Latin American variants as well.

The not so familiar ones
Our professional linguists can also translate less familiar languages listed here:

Basque – or Euskara spoken in the Basque Country in Spain located on the French-Spanish border in the western Pyrenees

Belarusian – belongs to the Slavic group of languages and is spoken in Belarus but also in Russia, Ukraine and Poland

Dari – belongs to the Indo-Iranian group of languages and is spoken in Afghanistan along with Pashto

Faroese – belongs to the Insular Nordic language group and is spoken in the Faroe Islands and also by Faroese people in Denmark

Farsi and Persian – both spoken in Iran

Galician – belongs to the Romance language group and is spoken by the Galicia people of north west Spain

Gujarati – belongs to the Indo-Aryan language group and is spoken in Gujarat State on the west coast of India

Hebrew – modern Hebrew is predominantly spoken in Israel

Lingala – is a Bantu language spoken in the Democratic Republic of the Congo and the Republic of the Congo

Tamil – belongs to the Dravidian language group and is spoken in southern India, Sri Lanka and Singapore

You can find a complete list of the languages we can translate on the Enigma Translation website or contact us if it’s not listed as we may still be able to help you.  Whether your translation needs are for business or for a personal matter, we speak your language.

Get in touch by calling us on +44 (01604) 750 799 or by email and of course you can find us on Facebook.

Glossary of terms

If you follow us on Facebook you will have seen this post on our Enigma Translation page in the last few days:

“Many larger companies have their own in house culture, jargon and abbreviations and to outsiders it can be very confusing.  In these situations a glossary of terms is very helpful.  If one is not available then we can create one for future reference to ensure consistency and accuracy.”

We’d like to expand on this and what we can offer your business in the way of a glossary of terms.

Translation servicesWhat is a glossary of terms?
A glossary of terms is an invaluable tool for translators and is subject, client and project specific – think of it as ‘A Translator’s Guide to Your Company’.  Basically it is a translated list of approved words and terms relevant to your company which have been generated by you and the translator.

They are company, product, service and subject specific and include relevant terminology used in specialised areas.  For instance technical, medical, legal, marketing and financial terms as well as in-house catchphrases, jargon, abbreviations and strap lines etc.  Essentially whatever terminology is particular to your business area, products or service.

How can a glossary of terms benefit your company?
If you regularly require translation of documentation for and from clients and business associates a glossary of terms will aid the translator employed to do this.  It will ensure that your translator understands your business, brand, services and products resulting in consistent and correct terminology being used throughout your translations.

It will also be beneficial and cost-effective for further future translations as research and correction time is already reduced.  By using the glossary as an aid, the translator or translators can quickly and efficiently continue translating in the same tone and context by using correct approved terminology.

And if you are considering translating into multiple languages it truly comes into its own as multilingual equivalents can be easily added to already identified and translated keywords and terms.

What can Enigma Translation offer?
Enigma Translation is happy to help with your translation needs, whether it’s for a one-off project or to offer long term translation support.

Our global network of professional translators are fluent in over 114 languages and are also experts in their own specific field including Medical Translation, Financial Translation, Legal Translation, Technical Translation and Marketing Translation.  They are able to work with your own existing glossary of terms or to work with you to create one for future use.  This will ensure that reliable and accurate terminology relevant to your company is consistently used across your translated documentation.

If a glossary of terms sounds like a useful tool to you, then get in touch to make it happen.  You can call Enigma Translation on +44 (01604) 750 799, email us and find us on Facebook.

Translation for individuals as well as business

We’re not sure if you know this, but Enigma Translation help individuals with their translation needs on a daily basis.  Basically, we provide translation services and interpreters to more than just businesses.

There are many scenarios that take us abroad – holidays, work, study, owning a holiday let, relocating, retirement – either short term or long term.  But all introduce us to a different culture and often a new language.

Translation servicesGenerally as UK citizens we are very fortunate that English is a widely understood and spoken language across the globe, but when it comes to the written word sometimes our phrase book just isn’t enough.  And even if you’ve been fastidious enough to begin learning the language of your destination, there will be circumstances when you will need expertise and translation in a specialised area.

When you might need Enigma Translation
Living in a foreign country is fun and exciting but it can also produce a lot of paperwork, which can become a minefield if it’s in a language you don’t understand.

Medical
Straightforward things like finding a new doctor or dentist may require registration and details of your medical history.  Help with Medical Translation is vital to ensure any existing illnesses, conditions and medical requirements are conveyed and understood.  Interpreters can be essential in these situations.   

Legal
Perhaps there’s an issue with your work permit/visa and you need to seek legal advice.  Or you may be legally obliged to pay taxes as a resident.  Enigma Translation can offer Legal Translation of documents or arrange for an interpreter to be present at any meetings you might need with a solicitor.

Perhaps you’re marrying overseas.  You may need to acquire a marriage permit or licence and of course there will be the marriage certificate.  And if you decide to start a family you will need to register the birth of your son or daughter too.  Again we can help with the Legal Translation of registration documents and certificates and Medical Translation of hospital documentation. 

Property and Finance
Of course if you’ve relocated abroad be it for work, study, the summer or retirement, you’ll need somewhere to call home.  We cover all aspects of Property Law Translation and Financial Translation so will be able to help you if you are renting, buying, letting or selling a property.  We can also offer you the same support if you are managing this from the UK.

These are just a few examples of where our huge network of professional linguists and interpreters can help.  For details of the 114 languages we are versed in and the other specialist areas we can offer translation, please see our website.

Don’t leave home without us
Put our telephone number +44 (01604) 750 799 and email in your phone and mark our website as ‘Favourite’, that way we’ll always be on hand when you need a translator.

Keep in touch on Facebook.

Top Tips for choosing a translation company

There are many companies offering translation services so how do you spot a good one?  The one that’s right for you?  Here at Enigma Translation we’ve prepared our top tips to help with the challenge.

1. Experienced company
Look for an established company with experience.  Give them a call and chat about your requirements and what you’d like to achieve.  Ask them about their credentials and services they provide for other clients.  This will give you a feel for the company and gut instinct will tell you whether you’re a match.

Enigma Translation has been providing translation services since 2004.  Our founder Graham Bowles believes “The world of language translation can be a mystery to many people and barriers are built up, hence the name Enigma – meaning a puzzling thing or person.  With Enigma Translation, it’s not a barrier, it’s a gateway!”

2. Comprehensive services
Make sure the company specialises in the area of translation you require and in areas that you might see yourself using in the future.

We specialise in many areas of translation because business comes in all shapes and sizes

  • Legal translation covering Civil law, Commercial law, Criminal law, International law, Property law, Employment law, Probate and Family law
  • Marketing translation for press releases, newsletters, emails, flyers, brochures and entire marketing campaigns
  • Financial translation covering Banking, Insurance, Taxation, Stock Markets and Property Markets
  • Medical translation in these areas: Alternative therapies, Dentistry, Health and safety, Oncology, Ophthalmology, Orthopaedics, Paediatrics, Pharmaceuticals, Preventative medicine, Psychiatry, Public health, Radiology and Veterinary
  • Website translation to enable your message, services and products to reach a broader target audience

Take a look on our website to see the other areas we can help with translation in too.

3. The personal touch
Look for a company that uses human translators not computer software.  Translation Memory software has its place but its literal translations from databases storing translated words and phrases often miss the mark.

By using Enigma Translation you’ll benefit from the personal touch of a professional linguist who is specially assigned to you and the specialist area you require translation in.  Thus ensuring an understanding of the language’s nuances, the cultural differences and the context in which your document is written.  This is crucial to ensure an accurate translation.

4. Source and target language
Make sure the company offers translators who are fluent in both the source and target language.  Expertise in only one is offering an incomplete service and allowing room for error.

At Enigma Translation our 2,000 strong team of translators are fluent in over 70 languages.  Your dedicated linguist will be fully qualified in the source language, a native speaker of the target language and in addition have expertise in the area you require support.

By now you’ll have realised the challenge is over and that Enigma Translation is the company for you!  Give us a call on +44 (01604) 750 799, email us or get a free instant quote via our website.

Financial translation

If you are dallying with the idea of moving your business or yourself to foreign lands, then add Financial translation services to your priority list. 

Even if you aren’t moving but you are doing business in another country you need to be able to converse or at least be sure of what your overseas client is recommending or intending to process.

With any large financial transaction on home ground, be it buying or selling property, setting up a business or making investments, you engage the services of an expert to manage the process, because when it comes to money you don’t want to lose a penny.

When things don’t add up
Of course overseas you’d do the same, but should you just assume the expert is fluent in your language?  After all that phone call went well, albeit after a shaky start and the emails sort of suggest you’re on the same page…but what if you’re not?  What if communication is a struggle in a ‘pigeon’ version of your native tongue?  How can you be sure you’re in safe hands?

You do the maths
Look at it this way, we’ve all laughed off unexpected dishes after failing to interpret a menu in a foreign restaurant successfully, but can any of us really afford to make the same mistake with larger sums of money or investments?  We’re guessing no.

Grade A maths and languages
By engaging the Financial translation services of Enigma translation, you’re taking steps to safeguard your assets abroad.  You’ll be in expert hands with a translator who understands the source language, speaks the target language and has a head for business – your business – be it personal or otherwise. 

Our linguists have experience in all aspects of business, personal finance and economics including banking, insurance, taxation, stock markets and property markets.  Thus enabling you to fully understand the process you are undertaking and the cultural differences in doing business overseas, eliminating costly shocks along the way.

Time sensitivity
The time difference between countries can be an advantage as well as a disadvantage, so if you need your Financial translation in a hurry, we’ll meet your deadline by turning it around in 24 hours if necessary. 

Financial terminology in whichever language you are dealing with will soon become your second language with the help of Enigma Translation.  Visit our website for a free instant quote, email us or give us a call on +44 (01604) 750 799.

Of course with any financial deal there is also likely to be a legal implication so don’t forget that Enigma Translation can also help with legal translations.

You can also find us on Facebook.

Italian translation

In international business document translation is essential. It can mean the difference between communicating with other countries and building successful business relationships and remaining confined to a limited amount of customers and clients.

Here at Enigma Translation our Italian translators are able to offer a wide range of services. There are many different things to consider when translating a document into Italian or any other language for that matter.  Also, knowing what you require from your language translator is important.  

Language change

Languages can change over time. Much like the English language, the Italian language has new words and phrases all the time. It is important to use a language translator who is fully aware of the changes in their native language, just like our Italian translators here at Enigma

Advice

Our translators offer advice. If they think that something doesn’t make sense or feel the need to inform you of an important matter then they will. Finding the right person for language translation is vital and that is why all of our Italian translators are carefully chosen. 

Subject area

Every subject or area of business uses its own terminology. That is why we employ language translators who have their own area of expertise, from financial to medical and legal to pharmaceutical, we have a specialised Italian language translator for all your business needs. 

Time

We understand that our clients often have pressing needs. Or that your clients are expecting something fast. That is why we can turn projects around as fast as you need them. Sometimes even in 24 hours. 

So why not request a free online quote today? To find out more simply go to our website. You can also find us on Facebook

Spanish translation

Here at Enigma Translation we offer language translation in over 70 different languages. Our Spanish translation provides translation from English to Spanish and Spanish to English. So, if you have Spanish communication needs then look no further than Enigma Translation.

In the world of business, Spanish translation is not just about translating documents word for word. That is why we have linguists with areas of expertise. If you are working on a European contract and need your contract translated, our trained linguists are on hand to help. 

Whether you have a legal document, a website or even medical documentation, our Spanish translators will be able to translate the messages to you as quickly as you need them. All of our Spanish translators work in their native tongue so it really is second nature to them! 

Choosing the right Spanish translator for your work is all part of our job here at Enigma Translation. We will assign the right Spanish translator to your job, so once you have briefed us you can get on with more pressing matters. 

Oh and we also offer Latin American translation, as dialects and regional differences really do matter when it comes to coherent language translation. No stone, or document, is left unturned here at Enigma Translation. 

Why not request a free quote today? You can find out more on our website and you can also follow us on Facebook. Don’t let language become a barrier in your business, speak to us at Enigma Translation and let us do the hard work for you.